1. Introduction

Welcome to Ethiopian lottery services digital lottery platform. By participating in our digital lottery and draw based games: raffle, traditional lottery, instant lottery, scratch games, select random numbers and win through random draws, bingo, digit games, lotto jackpot games, all RNG games, instant win and soft games, crash games, virtual games and other similar games. You agree to be legally bound by the following Terms and Conditions. Please read them carefully before entering.

By creating an account and participating in our digital lottery games and all other games, you expressly accept and agree to comply with these Terms and Conditions in their entirety.

2. Eligibility

• Participants must be at least 18 years old or the legal age in their jurisdiction.
• Participants are responsible for ensuring compliance with the relevant laws of the Federal Democratic Republic of Ethiopia before entering.
• Employees of digital lottery providing partners, Tamcon software solution, immediate family members of the above are excluded from participating.

3. Account Registration

• Users must provide accurate and complete information during registration.
• Users are responsible for maintaining the confidentiality of their account credentials.

4. Entry

• Each lottery ticket or game purchase provides one entry into the Draw or one instant winning.
• Tickets must be purchased using valid payment methods.
• The entry cost is specified for each game. Once a ticket or entry is purchased, it cannot be refunded or canceled unless stated otherwise.
• Entries must be submitted through our official platforms (website, app, or approved persons or entities).
• Entries or purchases of tickets or games will only be accepted/issued if payment has been received in full before lottery draw dates or beginning of instant games resulting in instant winnings.
• The Ethiopian Lottery Service reserves the right to limit the number of tickets purchased per user.

5. Draw Process

• Draws are conducted using a certified Random Number Generator or manual lottery system.
• The Draw will take place at the designated time and date, and results will be announced on official platforms such as the website, social media, or live broadcasts, and the winning number results announced are final.

• In the event of a technical or procedural issue, The Ethiopian lottery services reserve the right to reschedule the Draw.
• In case of a dispute the decisions of The Ethiopian Lottery Service will be final.

6. Prizes

• The prizes for each Draw will be as advertised on our official platforms.
• Winners will be contacted via email, SMS, or platform notifications and must claim their prize within the specified timeframe (the time must be specifically put).
• Unclaimed prizes may be forfeited or reallocated at The Ethiopian lottery services discretion.
• All prizes are awarded as-is and cannot be exchanged for cash or other benefits unless specified.

7. Verification

• Winners may be required to provide identification and proof of eligibility before claiming their prize.
• Any attempt to provide false or misleading information will result in disqualification and legal liability.

8. Liability

• ELS and TAMCON shall be responsible for Platform security, Fair gameplay, Prize payment, Data protection.
• The Ethiopian lottery services is not responsible for user errors, entries lost, delayed, bank delays, or misdirected due to technical issues.
• The Ethiopian Lottery Service
• The Ethiopian lottery services reserves the right to modify, cancel, or suspend the Draw in the event of unforeseen circumstances beyond its control.

9. Failed Payments & Ticket Validity

10. Taxes

• Winners are responsible for any taxes or fees associated with their prize.
• The Ethiopian Lottery Service may withhold taxes on behalf of ministry of revenue as required by law.

11. Prohibited Activities

• Any form of cheating, identity fraud, or payment manipulation, money laundering is strictly prohibited.
• Use of automated systems or bots to purchase tickets or participate in the lottery is not allowed.
• Penalties for prohibited activities depending on the degree of the act; account suspension, prize forfeiture, permanent ban, legal action.

12. Termination

• The Ethiopian Lottery Service reserves the right to terminate or suspend accounts that violate these terms and conditions.
• The Ethiopian Lottery Service reserves the right to terminate or suspend accounts in case of suspicious activities by the user, or regulatory requirements or platform closure.
• Users may terminate their account at any time, by written request subject to the platform's policies.

13. Amendments

• The Ethiopian Lottery Service reserves the right to update terms and conditions, modify rules, adjust prizes or change procedures at any time.
• Users will be notified of any significant changes through email notification

14. Governing Law

• These terms and conditions are governed by the laws of Ethiopia.
• Any legal disputes will be resolved in the courts of that jurisdiction.

15. Customer Support

• 24/7 assistance
• Multiple channels
• Response times, Issue resolution

16. Dispute Resolution

• Internal review
• Mediation process
• Legal recourse

17. Privacy

• By entering the Draw, participants consent to the collection, use, and storage of their personal data in accordance with our Privacy Policy.
• Personal information will only be used for Draw administration, prize delivery, and promotional purposes, will not be shared with third parties without consent, except as required by law.